Based in Kuala Lumpur, Malaysia, StarBPO offers complete Business Process Outsourcing (BPO) solutions tailored to fit the needs of our clients. We have served companies in the Klang Valley region: Shah Alam, Petaling Jaya, Puchong and across industries all over Malaysia. With extensive industrial experience under our belt, our customers are small local businesses and large corporate organizations alike.
Whether you are a startup enterprise, or you operate on a much larger scale, our team of experienced professionals have the skills, capabilities, and flexibility to deliver according to your specific needs and an agreed plan and structure. As a strategic HR partner to each customer, we assess what is lacking in your business, and match a solution according to your vision, to help you achieve your future goals.
HR Outsourcing Services
Business Continuity
HR compliance can make a business thrive or wither, we have the resources and assets to provide you Business-As-Usual.
Access to Skilled Resources
Your investment in recruiting and training will reduce as our teams are well versed in their respective areas and are experienced in handling your People needs.
Cloud Based Applications
365/24/7 availability, Multi Devices Connectivity, Employee Self Service Portals, Business Intelligence and Analytics & Reporting.
People Elevation
Elevate from an administrator to a business partner. Administrative activities are managed by us so you and team can elevate to a higher-level role.
Minimise Risk
Find reassurance in the knowledge that your business is completely safeguarded and adhering to legal standards.
Save Time
Liberate your management's time from complex HR matters.
Our HR Outsourcing Offering
- HR Advisory & Administration to increase focus on core business
- Employee Lifecycle from pre-joining to termination
- Counseling & Conflict Resolution
- Employee & Industrial Relations
- Policies and Procedures Interpretation
- Statutory Compliance
- HR Management System: Operational & Strategic
- Standard Letters and Policies & Procedures Portals
- Employee information, Payroll, Attendance, Claims and Leave Management
HR Consultation
- Organizational Review, Succession Planning & Business Continuity
- Organizational Health Engagement
- Job Profiling & Descriptions
- Performance Management
- Compensation & Benefits including insurance & Employee Wellness
- Employee and Industrial Relations
- Learning and Development
- Customized Policies & Procedures and Employee Handbooks
- SOCSO EIS, HRDF/HRDC Claims procedures and guidance
Add-On HR Services
Recruitment & Onboarding
To help you recruit and onboard the right people more quickly, we offer supporting services including pooling candidates, liaison with specialist recruiters, getting referrals, drafting employment letters/contracts and processing new hires.
HR Advisory & Compliance
We offer HR advisory services to help your company align with HR best practices and remain compliant with applicable regulations. The scope of our advisory services includes job advertisements, offer letters, employee handbooks, and staff policies.
Training & Development
To help your company get the most out of its spending on training and developing your staff, we offer our services in arranging HRDF-approved professional training.
Termination & Offboarding
We offer professional advisory service to help you smoothen your staff termination process while complying with applicable laws.
Team Building Services
Whether the purpose of your team building is to strengthen the existing team, build a high performance culture, launch a project-focused group, build a stronger cross-functional group or simply to enjoy an interactive team event, we have the right solution and package for you.
Reference Check and Background Checks
Run pre-employment checks at scale. Our flexible platform delivers results fast and accurately, backed up by built-in global compliance and a superior candidate experience.
Industrial Relations Matters
Star-BPO provides employers with advice, guidance and assistance in all aspects of labour laws and industrial relations matters such as conditions of work, disciplinary problems, retrenchment, hours of work and overtime, union recognition and union claims on terms and conditions of employment.
Earned Wage Access
EWA is the financial facility of allowing a company's employees access to a portion of their wages before the traditional payday, usually to meet some immediate financial needs.
Employee Productivity System
Monitor employee productivity from anywhere! Scalable cloud: from small businesses to enterprises. Computer monitoring provides useful data to analyse workforce performance.
Health Benefits Tracking and Analytics
Optimising healthcare costs for all. Join our award-winning cloud enterprise platform to manage your employee benefits and healthcare costs holistically.
KPI Development and Training
Embark on a transformative journey with our KPI Training Course, meticulously designed to empower leaders, managers, and analysts with the pivotal skills required to navigate through the complexities of Key Performance Indicators (KPIs) and performance measurement.
The StarBPO Advantage
We free your HR team from time-consuming administrative tasks, allowing them to focus on what truly matters: employee engagement, talent development, and strategic workforce planning.
- Administrative Freedom: delegate tasks like payroll, leave management, and benefits administration
- Expertise in HR Law: navigate complex labor laws and ensure compliance with local regulations
- Enhanced Employee Experience: a seamless, digital self-service portal for HR needs
- Scalability: effortlessly scale your HR functions up or down based on your business growth
Talk to our HR team
Tell us about your people needs and we will reply within one working day.